Healthcare Notification System
High throughput queues to deliver 20,000 notifications per hour.
Project Overview
Ensuring timely, accurate communication is paramount in the healthcare sector, particularly when dealing with high volumes of patient notifications like appointment reminders and test result alerts. By introducing a scalable queue-based architecture, healthcare providers can sustain a throughput of 20,000 notifications per hour without compromising reliability or security. Each message routes to the proper channel via microservices, enabling near real-time delivery and robust failover. This architecture not only reduces latency and operational burdens but also streamlines critical workflows—allowing medical staff to refocus on patient care and enhancing the overall healthcare experience.
Challenge
A rapidly growing healthcare provider needed an efficient way to send critical alerts—such as appointment reminders, test results, and medication updates—to millions of patients. Their existing notification system struggled under peak loads, creating unacceptable delays and risking missed communications for time-sensitive health information. With a requirement of 20,000 notifications per hour, the provider faced challenges around scalability, reliability, and ensuring that messages arrived securely and in compliance with healthcare regulations.
Solution
We implemented a high-throughput, queue-based architecture designed to handle massive volumes of concurrent messages without sacrificing performance. By combining scalable messaging queues with microservices, the system quickly routes notifications to the correct channels—text, email, or app push—based on patient preferences. Dynamic load balancing and automatic failover protect against bottlenecks, while encryption and role-based access control safeguard sensitive health data. This framework ensures near real-time delivery even during peak periods, significantly reducing downtime and manual intervention.
Results
By upgrading to this high-throughput notification system, the healthcare provider now sends 20,000 notifications per hour reliably, with minimal latency and near-zero system failures. Patient engagement has surged due to timely and consistent updates, leading to improved appointment attendance and medication adherence. Operational costs dropped because of reduced manual follow-up tasks, and compliance with healthcare data protection regulations remains intact. Ultimately, the solution enhanced the overall patient experience while giving healthcare staff more time to focus on critical clinical responsibilities.
Technologies Used
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